1. About these terms
These terms cover the use of Primal Pals and its official features. The responsible developer is Thales Schmalz Toniolo, an independent Brazilian developer publishing as Lost Level. Send questions to contato@lostlevel.com.br.
They supplement the store’s conditions and your rights under law. For a copy obtained through the App Store, the Apple Standard EULA remains applicable unless the store supplies a specific license. This page does not replace that Apple agreement. Other stores’ applicable distribution terms are also respected.
2. Age and permitted use
Follow your store’s age rating and legal age requirements. If you are a minor, participate with guardian permission and supervision where required. Platform family controls can help manage purchases and online features. Reading these terms does not authorize advertising, tracking or optional data processing.
You may use a legitimately supplied copy for personal, non-exclusive play under the platform license. The game, artwork, music and marks belong to their respective owners, identified in the credits. Do not resell copies or distribute content without permission; uses and exceptions permitted by law remain available.
3. This game’s features
Primal Pals is in development. These pages present the project; an image, description or prototype feature does not guarantee a release, date, platform or future feature. A test version may have limited access, balance changes and progress resets, explained as appropriate for that test. This page does not offer purchases or reservations of future content.
4. Taking part in tests
If you take part in a test with accounts, use only the access methods provided in that version. Protect your email, credentials and temporary codes; do not share login codes with other players or support. Do not access other people’s accounts or exploit faults to duplicate coins, cards or Pals. A prototype feature does not guarantee availability in a public service.
5. Progress and availability
The prototype uses game services for account state and progress. This is not a promise of permanent retention, full migration to release or recovery of every test account. Guest access and recovery depend on the version and available account links. Before changing or removing a test installation, ask support for guidance if you need to preserve access or progress.
Connections, platform services and compatibility can affect online features. We do not promise uninterrupted availability or particular results. Updates may fix faults and adjust the game; material changes will be communicated appropriately. Changes do not remove acquired rights or legal support and supply obligations.
6. Fair play and security
Do not cheat, tamper with transactions, forge results, attack services or attempt to access another person’s data. Restrictions on reverse engineering do not cover activities permitted by law. For substantiated abuse, we may proportionately restrict access to affected features and explain the action where possible. You can request review through support; sanctions do not remove legal rights concerning purchases or data.
7. Privacy and support
The Privacy Policy explains local data, providers and choices applicable to the game. Optional consent is requested and managed separately. For help, visit game support or write to contato@lostlevel.com.br, stating the game and version, without passwords or login codes.
8. Your rights and changes
These terms do not exclude statutory warranties, liability for faults or harm where exclusion is not legally permitted, or consumer and data protection rights. They do not impose mandatory arbitration or waive access to consumer protection bodies and competent courts. We may update this page, showing the date and notifying you of material changes; we will not retroactively reduce mandatory rights.