Who we are
Almighty Cow is developed by Lost Level. This policy covers the game, these official pages and information you send when contacting us for support. For privacy questions or requests, contact contato@lostlevel.com.br.
Data stored on your device
The game stores preferences, your selected hero, local high scores and enabled upgrades on your device. Verified purchase information, including product and transaction identifiers and entitlement or revocation status, is stored in the device Keychain to support purchased upgrades offline. This Keychain record is not configured for iCloud synchronization. Lost Level does not receive these local records through a developer-operated gameplay server.
Game Center and online co-op
Apple Game Center provides sign-in, leaderboards, invitations and matchmaking. If you use these features, Apple processes information under its own privacy terms. Normal solo scores can be submitted to the Game Center leaderboard; co-op and Insane Mode scores are not submitted.
Co-op exchanges the information needed to connect players and keep their game in sync: Game Center player identifiers and display names, selected heroes, enabled upgrades, readiness, game compatibility information and gameplay state such as movement, shots, enemies and shared lives. Your partner can see your Game Center display name, hero and relevant match information. Matches use Game Center networking; Lost Level does not operate a dedicated server that stores your match history.
App Store purchases
Optional non-consumable upgrades are purchased and restored through Apple’s App Store and StoreKit. The app verifies transactions and uses their status to unlock eligible upgrades and respond to refunds or revocations. Apple processes payment information; Lost Level does not receive your card number or payment credentials. Purchases and restoration require an internet connection. Previously verified, enabled upgrades can be used offline on the device.
Version checks
Before online co-op, the production game can contact Apple’s public App Store lookup service to check the available version. The request includes the app’s bundle identifier and storefront country. Apple also receives the network information needed to handle the request, such as an IP address. Players exchange compatibility information so incompatible versions do not start a match together.
Advertising and analytics
Almighty Cow does not include advertising, cross-app tracking or a third-party analytics SDK. You do not create a separate Lost Level account to play. Apple may process service usage and diagnostic information under its own policies and your device or account settings.
Support and this website
This website does not use analytics, ads, tracking cookies or external fonts. Language selection uses links. Hosting uses Amazon S3 in us-east-1 (United States) and Amazon CloudFront for global delivery. We have not enabled S3 or CloudFront access logs; AWS processes technical information needed to deliver and protect the service, such as IP addresses and request metadata.
When you email support, you share your email address, message and any attachments you choose to send. We use Google Workspace to respond and investigate the issue. We retain correspondence as needed to respond, follow up and resolve the request, or meet applicable legal obligations. Please do not send passwords or card details. These providers may process information outside Brazil. For requests to access, correct or delete information you sent us, email contato@lostlevel.com.br.
Provider information: AWS data privacy and Google Workspace security and data protection.
Retention and your choices
Local preferences remain until they are changed, reset or removed with app data. Keychain purchase records can remain after deleting the app, depending on the device and system behavior. Apple maintains its own purchase and Game Center records under its policies. Deleting the game does not cancel a purchase or automatically delete records held by Apple.
We retain support correspondence as needed to respond, follow up and resolve the issue, or meet applicable legal obligations. You may contact us to request access, correction or deletion of personal information you sent us. We may need to verify your request. Manage Game Center visibility, sign-in and Apple-held data through your Apple settings and Apple’s privacy tools. Solo play does not require Game Center; online co-op does.
Younger players
The game does not ask players to provide their age, contact details or a separate account. Parents and guardians can use Apple’s parental controls to manage purchases and Game Center access. If you believe a child has sent us personal information through support, contact us so we can address it.
Changes to this policy
We will post policy changes on this page and update the date above. Contact us if you have questions about a change or about how information is handled.
Apple information and controls
Lost Level privacy contact: contato@lostlevel.com.br.